Welcome to Bali Adventure Trips. These Terms and Conditions govern your use of our website and the booking of any tours, activities, or services offered by Bali Adventure Trips. By accessing our website or making a booking, you agree to be bound by these Terms and Conditions.
Please read them carefully before using our services.
1. About Bali Adventure Trips
Bali Adventure Trips is a locally owned tour company offering private tours, adventure activities, island tours, cultural experiences, and customized travel services throughout Bali.
2. Booking Confirmation
A booking is considered confirmed only after we have received the required payment or deposit (if applicable) and have sent you a confirmation via email, WhatsApp, or other agreed communication methods.
All bookings are subject to availability.
3. Prices
All prices displayed on our website are quoted in the stated currency and may be updated without prior notice.
However, once your booking has been confirmed, the agreed price will not change unless both parties agree to modifications of the itinerary or services.
4. Payments
Payment methods and payment schedules will be communicated during the booking process.
Some tours may require a deposit to secure your reservation, while others may allow payment on the day of the tour.
5. Tour Itinerary
The itinerary shown on our website is intended as a general guide.
We reserve the right to make reasonable changes due to weather conditions, traffic, government regulations, safety considerations, or other circumstances beyond our control.
Whenever possible, we will provide suitable alternatives.
6. Customer Responsibilities
Guests are responsible for:
- Providing accurate booking information.
- Arriving at the agreed pickup location on time.
- Following all safety instructions provided by guides and activity operators.
- Respecting local customs, traditions, and cultural sites.
- Ensuring they are physically fit for the activities they choose.
Failure to follow safety instructions may result in participation being refused without refund if necessary for safety reasons.
7. Health Requirements
Certain activities may involve physical effort.
Guests should inform us before booking if they have:
- Heart conditions
- Serious medical conditions
- Recent injuries
- Pregnancy
- Mobility limitations
- Other health concerns that may affect participation
Your safety is our highest priority.
8. Travel Insurance
We strongly recommend that all guests purchase comprehensive travel insurance covering:
- Medical expenses
- Personal accidents
- Trip cancellations
- Lost luggage
- Adventure activities
Travel insurance is the responsibility of each traveler.
9. Liability
While we make every effort to provide safe and enjoyable experiences, Bali Adventure Trips shall not be held liable for:
- Personal injury resulting from circumstances beyond our reasonable control
- Loss or damage of personal belongings
- Delays caused by weather, traffic, natural disasters, government restrictions, or other unforeseen events
- Actions of third-party service providers operating specific activities
Our liability is limited to the maximum extent permitted by applicable law.
10. Third-Party Services
Some activities may be operated by trusted third-party providers.
These providers maintain their own operational procedures and safety standards.
By participating in such activities, guests also agree to the terms established by the respective service providers.
11. Website Information
We strive to keep all information on our website accurate and up to date.
However, occasional errors, omissions, or changes may occur.
We reserve the right to correct any information without prior notice.
12. Intellectual Property
All website content, including text, photographs, graphics, logos, and other materials, is the property of Bali Adventure Trips unless otherwise stated.
No content may be copied, reproduced, or distributed without prior written permission.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
14. Force Majeure
Bali Adventure Trips shall not be responsible for delays, cancellations, or service interruptions caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Volcanic activity
- Severe weather
- Government restrictions
- Pandemics
- Civil disturbances
- Transportation disruptions
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.
Any disputes arising from these Terms shall first be resolved through good-faith negotiation. If no resolution can be reached, the matter shall be handled under the applicable laws and jurisdiction of Indonesia.
16. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time.
The latest version will always be published on this website with the updated effective date.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us before making a booking.
We will be happy to assist you.